Ecommerce LLC, a two-time Fast 50 Award winner, is seeking a VP of Sales.

This state-of-the-art sales and marketing professional will lead the company's efforts in selling our cutting-edge advanced hosting technologies (Cloud, VPS) and other website-related products (educational content, web design, etc.), while recruiting from the ground up and managing a team of sales professionals.

The ideal candidate will serve as an entrepreneurial marketing figurehead by developing, directing and implementing company-wide marketing initiatives for lead generation, while planning and setting sales goals consistent with growth and business objectives. If you are selected for this position, you will manage and control sales department organization, administration, budgets, policy and procedures; with the goals of continually improving customer experience and perceived value.

Some of the specifics of your and your team's sales efforts include upselling to our largely untapped 100,000+ global customer base of mostly lower-end customers (average revenue of $10/month). The sky is the limit with a make-up of nearly 70% SMB and the sales opportunity for additional products and services such as Ecommerce, SSL certificates, design services, virtual private servers and cloud computing solutions. Using creative and innovative approaches to shape new product pitches, your overall goal is to increase customer retention and average revenue per customer.

Goals for the VP of Sales:

• Direct and coordinate company sales functions
• Develop and coordinate sales selling cycle and methodology
• Direct and oversee the company's lead generation and lead nurturing functions to identify and new customers for products and services
• Research and develop strategies and plans that will identify marketing opportunities and new product development
• Analyze and evaluate the effectiveness of sales, methods, costs, and results
• Develop and manage sales budgets and oversee the development and management of internal project budgets
• Directly manage major and critical customer accounts and coordinate the management of all other accounts
• Participate in the development of new project proposals
• Establish and implement short- and long-range goals, objectives, policies, and operating procedures
• Oversee and participate in the planning and development of company marketing and communications materials
• Represent the company at various community and/or business meetings to promote the company to the business community at large
• Be an internal and external champion for the company's goals and vision
• Work with the Leadership Team to develop five-year business plans for the company
• Build a sales team capable of delivering sales growth from existing customers through all available sales channels, while not losing sight of new customer opportunities
• Up-sell new cloud hosting and related products to the Company's existing customer base, creating dramatic increases in new sales revenue.
• Track and report the impact of your work - your success is defined by the growth you drive, so set and achieve ambitious goals. Your contribution will be objective and quantifiable with direct impact on Ecommerce's core metrics.

Qualifications:

• Strong knowledge of the mechanics of the Internet, online marketing, ecommerce and server and infrastructure systems.
• 5+ years of sales management experience (ideally in the hosting, hardware or software technology arenas).
• Strong experience in the management and creation of bootstrapped sales teams, with proven track record of effective coaching, leadership and mentoring skills.
• Strong attention to detail and analytical skills to craft sales materials of all types.
• Gracefully juggle many projects simultaneously.
• Excellent verbal and written communication skills.

Education:

A degree in "Awesome Customer Experiences and Outmaneuvering Competitors Domineeringly" is required, but we happen to be an accredited giver of "ACE-OCD" diplomas worldwide. Application information below.

TO APPLY:

To demonstrate your current ACE-OCD prowess, we ask that you answer the challenge questions below. Please include your answers with your cover letter.

• Challenge 1:
  Describe an approach you would utilize to leverage existing daily customer service contacts (phone support, helpdesk ticketing and live chat) of our IX Web Hosting brand (www.ixwebhosting.com) to create sales opportunities for add-on and advanced products. Consider customer wants and needs, and remember to be completely truthful with the customer. Additionally, how would you use this opportunity to create an extraordinary experience for the customer?
   
• Challenge 2:
  With a product mix consisting largely of low-dollar, high-volume offerings, what types of sales methods would you consider using to maximize sales conversion while keeping costs under control and incentivizing staff? Consider the average customer to be $10/month, and sample product range to be from $5/year to $100/month, spread across hundreds of thousands of customers. In contrast, how would you approach selling a $2,000 (one-time fee) educational product to these same customers?
   
• Challenge 3:
  If given the opportunity to build a direct sales force (largely phone or virtually based), how would it look like? Additionally, would you prefer to build an internal team, or outsource services from existing call centers or specialists? Why?
   
• Challenge 4:
  In a commodity services industry such as web hosting, what types of processes would you use to gather customer information and determine customer needs? How would you utilize this information in a sales effort? Consider the role of trusted relationships and recurring business models.
   
• Challenge 5:
  Scenario: You want to increase the sales rates of one of our add-on products, specifically SSL certificates, to our existing shared hosting customers. What would be your approach? How would you segment our customers (assume that no segmentation has been made to date, and the customer base may be a mix of personal and business customers)? How would you create the need for the product in our customer base? Provide some insight into the timeline for your approach and its milestones. Be sure to justify your reasoning for each milestone.

If you're the kind of person who obsesses over details, thrives in a collaborative environment and jumps at the opportunity to take on new challenges, Ecommerce may be the place for you. We have high expectations of every member of our team, but we believe this standard help us to deliver a service that our users call "mind-bogglingly awesome."

Ecommerce is an equal opportunity employer.

Ecommerce LLC, a two-time Fast 50 Award winner, is seeking a Product Marketing Manager. This forward-thinking marketing mastermind will lead and manage our efforts to continuously improve our products and devise creative ways on how to market and sell these products to our 100,000+ customers in a fun, exciting and encouraging way.

If you thrive on building relationships with your customers to become their trusted friend and adviser, believe in delivering value without the expectation of compensation and know how to create the "want" for a sale, vs. having to sell, you may have what it takes.

The perfect person for this position will create creative bridges between Innovation Teams, project managers, sponsors and developers and find and coordinate outstanding user-focused creative staff; all while managing and marketing a portfolio of products from conceptual stages through successful production delivery and marketing plan execution.

This is an interesting mash-up opportunity combining marketing imperialism with the communication skills of an international ambassador. Would you love to be part of shaping our culture and promoting it to customers and employees? We prize people who get the big picture but are willing to roll up their sleeves to do whatever it takes to get a job done right. This position offers excellent leadership advancement opportunities as you'll be responsible for coordinating product improvement and marketing activities across several countries and departments.

Primary Responsibilities:

• Work with Innovation Teams, IT staff and management to improve and better market our products and services primarily to existing customers
• Create purpose statements, design guides and wireframes for creative staff to follow
• Create and execute project proposals and product business plans
• Coordinate and budget the creative process (web, UI, video, copy) and find creative talent (vendor or internal) that will design with the customer in mind in a Web 2.0 style
• Build relationships with customers and deliver content that emphasizes value and builds trust, for free or for a fee
• Help shape our brand and culture and create legend with every customer communication
• Be an internal and external champion for the company's goals and vision
• Manage and improve online presences (www.ixwebhosting.com (primary brand), www.hostexcellence.com, www.ecommerce.com) to properly reflect our culture and improve their user friendliness.
• Track and report the impact of your work - your success is defined by the growth you drive, so set and achieve ambitious goals. Your contribution will be objective and quantifiable with direct impact on Ecommerce's core metrics.

Qualifications:

• Proven product launch success.
• Strong understanding of search engine marketing, SEO, web copywriting, conversion optimization, and other Internet marketing strategies.
• Must be very aware of current state-of-the-art in Web2.0 user-focused design.
• Strong knowledge in direct marketing and direct response principles.
• Ability to craft solid business and marketing communications.
• Fluency in creative skills like story telling, graphics and video.
• Solid understanding of Internet video - production, scheduling, and posting.
• Gracefully juggle several projects simultaneously without dropping a ball.
• Strong project management skills and attention to the smallest detail.
• 5+ years in a corporate or other marketing environment, technology sector experience preferred.

Education:

A degree in "Awesome Customer Experiences and Outmaneuvering Competitors Domineeringly" is required, but we happen to be an accredited giver of "ACE-OCD" diplomas worldwide. Application information below.

TO APPLY:

To demonstrate your current ACE-OCD prowess, we ask that you answer the challenge questions below. Please include your answers with your cover letter. Please also include your portfolio of past creative material which you were responsible to create (web, email, direct mail, video).

• Challenge 1:
  Describe an approach you might utilize to create team dynamic and group cohesion in a geographically diverse environment. Consider there may be pre-existing perceptions (positive and negative), diverse cultures and backgrounds, different working hours and conditions and other complications that might impact performance. How would your approach not only increase collaboration, but also result in improved performance and output?
   
• Challenge 2:
  Summarize the highlights of Web 2.0 user-centric design and its principles. What are example Web 2.0 sites (business sites only that sell a product or a service) that you cherish from a design and interaction perspective? What are required design and interaction elements that you would suggest your creative staff to incorporate in both user interfaces and websites? How would you approach wire-framing a sample UI or website? How do you best communicate the creative mission and business objectives of a UI or website to your creative staff?
   
• Challenge 3:
  Imagine you're in charge of creating a relationship with IX Web Hosting's customers that focuses building trust. What would be your approach? What story would you tell?
   
• Challenge 4:
  Scenario: You want to increase the sales rates of add-on and standalone products, including Domain Registrations, Web Design, SSL Certificates, Public and Private Cloud and Virtual Private Servers (VPS) to existing shared hosting customers. What are business reasons customers might need or use these services? Which product line would be first, second, third and so forth? Provide some insight into the timeline for your project's milestones. Be sure to justify your reasoning for each. Also, consider the fact that you may have to find new creative talent meeting our Web 2.0 requirements and coordinate their output. Does this change your approach at all?
   
• Challenge 5:
  How would you approach creation, management and launch of a $2,000 educational product that is delivered by video to an audience that today is accustomed to paying mostly $3.95/mo, and no more than $10/mo on average? What are the results we can expect from a launch of such an (awesome) product to our 100,000+ customers?
   
• Challenge 6:
  As you perpetually build a relationship with your customers, how would you make sure that your email open rates and blog comments from excited customers continuously increase?
   
• Challenge 7:
  In this role, you will frequently have to find very talented Web 2.0 oriented creative staff to work with. How would you approach doing that? Give us your top 5 creative third-party design vendors that you would choose to work with and describe why. With limited budget, how would you juggle multiple projects and what project management methodologies would you utilize?
   
• Challenge 8:
  Like in many other consumer goods and services industries, hosting product review sites provide insight and information potential customers need prior to making a purchase. Specifically related to the hosting industry, how do the common review sites fall short in your opinion, and how would you approach creating such a website to leverage its effects in an ethical manner? How would you approach the wire framing of your site's layout?
   

If you're the kind of driven product marketing mastermind who obsesses over details, thrives in a collaborative environment and jumps at the opportunity to take on new challenges; Ecommerce may be the place for you. We have high expectations of every member of our team, but we believe this standard helps us to deliver a service that our customers call "mind-bogglingly awesome."

Ecommerce is an equal opportunity employer.

Ecommerce LLC, a two-time Fast 50 Award winner, is seeking a Vice President of Technology.

This forward-thinking, technologically-fluent Systems Savant will lead the company's efforts in providing cutting-edge cloud hosting services, developing innovative approaches to mass-scale enterprise-level hosting and content delivery, while providing day-to-day management of the system administration and network engineering department. You will control department organization, administration, budgets, policy and procedures, as well as workflow and project management; with the goals of continually improving customer experience and efficiency.

The perfect person for this position is a management maestro capable of conducting the day-to-day operations of a thirty-plus employee system and network administration orchestra, while mentoring and guiding them in the maintenance and operation of thousands of servers (physical and virtual), tens of thousands of databases, hundreds of thousands of websites, and millions of email accounts.

If you have the skills, knowledge, and determination it takes to be our Vice President of Technology, you will join the company's senior management team and serve as a key figure both internally and in the public eye. You should have tenured experience in the management of large technology teams similar to Fortune 500 environments; sound executive business sense; and a strong grasp on leading enterprise-scale technologies such as virtualized infrastructure and cloud computing models.

This is an interesting mash-up opportunity that combines Einsteinian capacity for technology innovation with the management skills of a Master and Commander. Would you love to shape our culture and technology while promoting it to customers and employees? We prize people who get the big picture but are willing to jump into the trenches and do whatever it takes to get the job done right. This role requires very strong technical acumen, plus extensive project management expertise and coaching savvy.

Short-Term Goals:

• Evaluate, re-organize and otherwise improve existing System and Network Administration personnel, policies and procedures to create an energized team environment with focus on customer experience and quality of service.
• Analyze existing and upcoming projects plans to best utilize company resources and output.
• Determine immediate areas of improvement in technologies and services offered.

Qualifications:

• Strong knowledge of the mechanics of the Internet, server and infrastructure systems (blades, SANs, core-routers BGP, firewalls and security, Linux-variants and Windows Server, Xenserver/VMware, Cloud Computing, IPv6, etc.)
• 10+ years of technology management experience (ideally in hosting, hardware or software technology)
• Strong experience in the management and creation of cohesive teams, with proven track record of effective coaching, leadership and mentoring skills.
• Experience with International teams and staff is a plus (American, Ukrainian).
• Strong attention to detail and analytical skills to craft business materials of all types (policies, procedures, audits, etc.).
• Strong project management skills.
• In the box and out of the box thinking.
• Excellent verbal and written communication skills.

Education:

A degree in "Outmaneuvering Competitors Destructively and Awesome Customer Experiences" is required, but we happen to be an accredited giver of "OCD-ACE" diplomas worldwide. Application information below.

TO APPLY:

To demonstrate your current OCD-ACE prowess, we ask that you answer the challenge questions below. Please include your answers with your cover letter.

• Challenge 1:
  Describe an approach you might utilize to create team dynamic and group cohesion in a geographically diverse environment. Consider there may be pre-existing perceptions (positive and negative), diverse cultures and backgrounds, different working hours and conditions and other complications that might impact performance. How would your approach not only increase collaboration, but also result in improved performance and output?
   
• Challenge 2:
  Summarize the differences between the various types of virtualization platforms such as Xenserver, VMware and Hyper-V. Include pros and cons from each (if you aren't familiar with a type, simply state so) and list example environments where one may be better or worse than the other.
   
• Challenge 3:
  Imagine you've been in this position for one full year and an audit by a third-party is to be performed on the department in order to obtain a standards or technology certification. Would your team be ready for this type of audit? Describe some of the policies and procedures you would ensure were in place. What other types of internal checks and balances, audits and other measures would be routinely tested, and why? What should our target performance indicators be?
   
• Challenge 4:
  Summarize the differences between iSCSI and Fibre Channel in a Storage Area Network (SAN). In what environment(s) would one be preferred over the other (if any) and why? If you were to construct a large SAN with multiple devices and servers, which fabric type would you opt for, and why?
   
• Challenge 5:
  Scenario: You are entering a team with no established practices or processes (literally a blank slate) and you have 6 months to establish order. Outline the processes and practices that you feel are critical to the success of your organization versus those that are just nice to haves. Also highlight any "common" industry practices that you feel are not necessary. Provide some insight into the timeline for rolling out these items. Which would be first, second, third and so forth? Be sure to justify your reasoning for each. Also, consider the fact that you have multiple teams across multiple countries, cultures, etc. Does this change your thought process at all?
   
• Challenge 6:
  Describe some of the current enterprise-class storage solutions from vendors such as HP, Dell, EMC, etc. Include pros and cons of each (if you aren't familiar with a type, simply state so), and list example environments where one may be better or worse than the other. Create a plan that you would use to test and investigate the performance of these technologies under different environments.
   
• Challenge 7:
  In this role, you will be required to balance many tasks including routine maintenance ("keep the lights on") operations, as well as new projects (i.e. new products and services technology development). With limited personnel resources, how would you prioritize project management? What types of project management methodologies would you utilize, and what should be considered prior to moving forward with any given project or task?
   

If you're the kind driven technology mastermind who obsesses over details, thrives in a collaborative environment and jumps at the opportunity to take on new challenges, Ecommerce may be the place for you. We have high expectations of every member of our team, but we believe this standard help us to deliver a service that our customers call "mind-bogglingly awesome."

Ecommerce is an equal opportunity employer.

Ecommerce's small but growing team is seeking a talented and insatiable affiliate marketing manager to join us in building services that allow people and businesses to build better websites and be successful online.

Do you have more than one Internet-connected device in your kitchen, car or bedroom? Did we really use the word "device" and still keep your attention? We are looking for an Affiliate Marketing King Kong who is fluent in SEO, SEM and Conversions and goes bananas for ripe affiliate relationships. If your feet cannot rest until you jumped up every affiliate tree and harvested the last viable fruit (read: traffic) that once used to feed many of our competitors (the "Monkeys"), you may have what it takes.

This is an interesting mash-up opportunity combining affiliate marketing domination with the deal-making skills of an international negotiator. Would you love to be part of shaping our affiliate program and promoting it to every partner who could benefit? We prize people who get the big picture but are willing to roll up their sleeves to do whatever it takes to get a job done. This role requires strong business acumen, plus credible technology aptitude and refined relationship savvy.

Primary Responsibilities:

• Build a bootstrapped affiliate team capable of delivering new sales through new affiliate relationships as well as improving existing ones
• Manage and improve online affiliate programs of our brands (www.ixwebhosting.com (primary brand), www.hostexcellence.com, www.ecommerce.com)
• Grow the Affiliate Channel to achieve 5,000 new sales per month and increase growth to a level of 500 incremental new sales per month within the first six months
• Conduct regular coordination meetings to ensure technical, promotional and programming alignment between Ecommerce departments
• Provide key requirements to our technical teams to continually increase the affiliate program and product value to customers

Qualifications:

• 5+ years of affiliate program management, online marketing and relationship building experience (ideally in an end-user and small business oriented web hosting or other hosted services based industry)
• Strong experience in the management and creation of bootstrapped affiliate marketing teams, with proven track record of effective coaching, leadership and mentoring skills.
• Strong online affiliate marketing knowledge and experience – ideally with subscription products
• Experience with CJ and other affiliate platforms
• Demonstrated excellence in business relationship-building skills
• Demonstrated results in development and execution of strategy to build successful affiliate marketing campaigns
• Strong attention to detail and analytical skills to craft marketing materials of all types.
• Fluency in creative skills like story telling, graphics, and video.
• Detailed knowledge of web trends and technologies (e.g. social networking)
• Strong knowledge of the mechanics of websites, the Internet and ecommerce
• Gracefully juggle many projects simultaneously without dropping a ball.
• Excellent verbal and written communication skills

Education:

A degree in "Overpowering Competitors and Dominating them (OCD)" is required, but we happen to be an accredited giver of "OCD" diplomas worldwide. Application information below.

TO APPLY:

To demonstrate your current level of OCD, show us the bananas. What are the bananas? We're glad you asked! Tell us a bit about what you believe are the top affiliates in the web hosting industry and what major competitors are we competing with in this space (for affiliate relationships)? Why do you believe it would be extremely challenging to dominate this space? How would you approach some of those top affiliates (and who exactly?) and convince them to stop feeding the Monkeys? What not-so-obvious channels would you go after to recruit affiliates, and why do you think that would work?

Please include the answers to above questions with your cover letter.

If you're the kind of person who obsesses over details, thrives in a collaborative environment and jumps at the opportunity to take on new challenges, Ecommerce may be the place for you. We have high expectations of every member of our team, but we believe this standard help us to deliver a service that our users call "mind-bogglingly awesome."

Ecommerce is an equal opportunity employer.

Ecommerce's small but growing team is seeking a marketing writer of Shakespearean proportions to join us in building services that allow people and businesses to build better websites and be successful online. Do you sometimes feel like the long lost child of Claude Hopkins? Do you watch Mad Men more for the copy than you do the drama? We are looking for a creative, witty thinker, a relationship builder, an ambassador of good will, who can, or would at least try to, give Claude Hopkins a run for his money.

If your soul cannot rest until your headline is perfect, if you can juggle English, humor and fact until your words support your message exactly how you intended while also furthering your relationship with your audience, you may have what it takes.

This is an interesting mash-up opportunity combining brand mastery with the communication skills of an international ambassador. Would you love to be part of shaping our culture and promoting it to your customers and employees? We prize those who get the big picture but are willing to roll up their sleeves to do whatever it takes to get a job done. This role requires strong business acumen, plus credible technology aptitude and refined relationship savvy.

Primary Responsibilities:

• Manage and improve the online presences (www.ixwebhosting.com (primary brand), www.hostexcellence.com, www.ecommerce.com) to properly reflect our culture, improve their user friendliness and message to appear witty, smart, brilliant, but still friendly and helpful
• Drive and manage all creativity and writing efforts for our internal and external communications, as well as Public Relations
• Create and drive a permanent relationship building program with our existing and potential customers that is conducive to building trust, educating our customers and helping them reach their website and business goals
• Drive the Ecommerce culture and personality and manage its promotion internally, through our websites and in our customer and internal communication
• Conduct regular coordination meetings to ensure creative and cultural alignment between Ecommerce departments
• Provide key requirements to our technical teams to continually improve our product and services' "message" and communication with our customers

Qualifications:

• 5+ years of copy writing and relationship building experience (ideally in an end-user and small business oriented web hosting or other hosted services based industry)
• Strong experience in the creation of relationship building campaigns
• Strong experience in brand and culture definition and communication
• Extremely strong research skills and ability to put researched material into layman's terms
• Witty writing style that is a joy to read and will make our customers stay on the look out for your next message
• Demonstrated excellence in relationship-building skills
• Demonstrated results in development and execution of strategy to build successful relationship building campaigns
• Strong attention to detail and analytical skills to craft marketing materials of all types.
• Fluency in creative skills like story telling, graphics, and video
• Ability to guide or to produce materials into an online media – video, blog, audio or email
• Detailed knowledge of web trends and technologies (e.g. social networking)
• Strong knowledge of the mechanics of websites, the Internet and ecommerce
• Gracefully juggle many projects simultaneously without dropping a ball.
• Excellent verbal and written communication skills

Education:

A degree in "Creating Awesome Customer Experiences (CACE)" is required, but we happen to be an accredited giver of "CACE" diplomas worldwide. Application information below.

TO APPLY:

To prove your prowess with a pen, we ask that you complete the following challenge in addition to) your cover letter:

Scenario: A large server block of ours crashed an hour ago. Half of the customers' sites on the block were down and the other half were not. All services are now restored, but we want to inform all customers on that block of servers of the problem (as maintenance may affect both sets of customers). Things we're looking for:

• Can you represent our company well, even when things go wrong?
• How will our customers likely react to your treatment of the issue?
• Can you make a [small] business tragedy interesting, readable and relatable?

If you don't have enough information anywhere, you can make it up completely or work around it. If you're the kind of person who obsesses over details, thrives in a collaborative environment and jumps at the opportunity to take on new challenges, Ecommerce may be the place for you. We have high expectations of every member of our team, but we believe this standard help us to deliver a service that our customers call "mind-bogglingly awesome."

Ecommerce is an equal opportunity employer.

Are you an amazing juggler? Is leading a daily "scrum" your adult-version of being the head pirate on the world's coolest ship and will running "retrospectives" and demos for your team make you smile?

Ecommerce's small but growing team is seeking a bright and innovative agile manager to join us in building services that allow people and businesses to build better websites and be successful online.

Do you have the strength to throw both local and remote Agile teams up to their highest potential, catch them when they're down while managing projects to their overall goals and keep pushing out iterations to make sure you're still on track? If you can also sing "Happy Birthday" backwards while doing so, you may have what it takes!

We're looking for someone who has mastered the science of getting the most out of your development teams and the art of delivering compelling, feature-rich project demos that leave your customer's happy and excited for the next one.

Primary Responsibilities:

• Lead one or more Agile Development Teams (local and/or remote)
• Coach Agile Practices
• Ensure Agile Disciplines are being maintained
• Lead multiple projects simultaneously
• Work closely with Senior Management, Customers and other Departments
• Identify risks, change management, issue resolution and communications
• Develop innovative strategies for project delivery
• Develop continuous improvement strategies

Qualifications:

• 1-3 years of experience leading multiple IT projects simultaneously
• Experience as an Agile Coach or Scrum Master
• Proven ability to build customer relationships and develop strategies to respond to customer needs
• Strong communication skills
• Proven ability to lead and mentor development teams
• Experience managing offshore development teams is a major plus

Education:

A degree in "Fun (=productive) Development Atmosphere (FDA)" is required, but we happen to be an accredited giver of "FDA" diplomas worldwide. Application information below.

TO APPLY:

In addition to your cover letter, please submit a written description of the best agile process/team that you have ever been a part of, why it was so great and what your role was on that team. Also, provide an example of your experience (or thoughts on it if you haven't done this yet) managing a remote team, what specific challenges you faced, how you overcame those challenges and if applicable, how running an agile project made this effort more or less difficult.

If you're the kind of person who obsesses over details, thrives in a collaborative environment and jumps at the opportunity to take on new challenges, Ecommerce may be the place for you. We have high expectations of every member of our team, but we believe this standard help us to deliver a service that our users call "mind-bogglingly awesome."

Ecommerce is an equal opportunity employer.

Ecommerce's small but growing team is seeking aspiring software craftsmen / women to join us in building services that allow people and businesses to build better websites and be successful online.

Do you dream in code? Did you watch the Facebook movie and kick yourself for not launching your version faster? We are looking for unusually bright and driven developers with a passion for creating great applications. If you're looking to develop uniquely awesome software in our Agile shop using Ruby and Ruby on Rails, you will find this position to be greatly rewarding.

If you believe that automated tests are like a warmed blanket on a cold, cold winter's night, or that "Pairing" is more than what your newfangled phone can do with your car, or that you can be the best and would like a real opportunity to prove it, or if your soul cannot rest until you've created the cleanest, most innovative code you possibly can whilst using everything at your disposal to develop the kind of software you can't help but tell people about in the grocery checkout line (unless, of course, you've signed an NDA...in which case, you're just beaming with secret pride in that checkout line), you may have what it takes! Was that really one sentence?

Would you love to be part of shaping our future and working with a team who feels the same way? We prize those who get the big picture but are willing to roll up their sleeves to do whatever it takes to get a job done. This role requires strong development acumen, plus credible technology aptitude and user experience savvy.

Primary Responsibilities:

• Research, Design, Develop and Test New Web Applications
• Maintain and Improve Existing Applications
• Participate in our Agile Process (Stand-ups, Retrospectives, Demos, Code Reviews)
• Collaborate with Developers, Management, Customers

Qualifications:

• 1-2 years of Ruby and/or Ruby on Rails experience
• 1-2 years of Unit and Integration Testing experience
• 1-2 years of Database and SQL experience
• Knowledge of Object Oriented Design Concepts
• Experience with PHP is desirable but not required

Education:

Bachelors degree in Computer Science or equivalent is desirable but not required

A degree in "Awesome Software Development (ASD)" is required, but we happen to be an accredited giver of "ASD" diplomas worldwide. Application information below.

TO APPLY:

To demonstrate your development prowess, we ask that you briefly tell us a bit about your development approach, the type of environment you work best in and what your dream is as a software developer as part of your cover letter.

If you're the kind of person who obsesses over details, thrives in a collaborative environment and jumps at the opportunity to take on new challenges, Ecommerce may be the place for you. We have high expectations of every member of our team, but we believe this standard help us to deliver a service that our users call "mind-bogglingly awesome."

Ecommerce is an equal opportunity employer.

Ecommerce LLC, a two-time Fast 50 Award winner, is seeking a Web/UI, UX and Interaction Designer.

This highly skilled and creative Web Wunderkind will be responsible for researching, wire framing, prototyping and designing new user and customer experiences. Deliverables include design mockups, production of visual assets, user interfaces and other online company assets. The right candidate will be involved in all aspects of the product lifecycle, from ideation to implementation. Your designs and user interfaces will be used by hundreds of thousands of customers and allow them to build better websites and be more successful online.

If you often find yourself looking at Web2.0 like websites and UIs and think "I could do a LOT better than that!" If you excel at graphic, web and UI/UX design and you understand that the success or failure of a product or service depends primarily on its underlying user-centered design principles, you may have what it takes.

Be prepared to demonstrate an affinity for consistency, color use, typography and a keen eye for subtle details. If you're like us - maniacally focused on creating jaw-droppingly gorgeous interfaces that draw users into a website or application like Romeo to Juliet and absolutely cannot rest until the perfect colors and fonts are married with stellar images and iconography, we want to talk to you. You know how to code too? Great, that's a definite plus.

You should be self-motivated, able to work independently, and perform multiple tasks under minimal supervision. Expertise using Photoshop, Illustrator, InDesign and other design related software required. Mac fanatics are strongly preferred. Knowledge of HTML, Flash, CSS, and other web standards is a plus. BFA or BA degree in design related studies are also preferred, with an online portfolio demonstrating user experience and killer visual design work. The ideal candidate will have a unique eye, great design skills and a real knack for building usable, understandable interactive experiences. We prize those who get the big picture but are willing to roll up their sleeves to do whatever it takes to get a job done right.

Primary Responsibilities:

• Design and Create Beautiful Websites
• Orchestrate Amazing User Interfaces and Customer Experiences (UI, UX & Interaction Design)
• Think creatively and be opinionated - design the best product on the web, and then make it even better. Focus on simple and clean experiences. Don't be afraid to explore non-conventional approaches to address conventional problems.
• Create Custom Artwork (for times when stock art just won't do it)
• Own and manage the Ecommerce identity and brand
• Improve online presences (www.ixwebhosting.com (primary brand), www.hostexcellence.com, www.ecommerce.com) to properly reflect our culture, improve their user friendliness and optimize conversion
• Extend and continually improve a visual interface design system and help create & maintain the style guidelines that instruct a growing team's work
• Apply your skills & use your tools - collaborate with a team of designers, project managers, and engineers to provide sketches, concept visualizations, mock-ups, prototypes, specifications, and ultimately high-resolution, assets for beautiful user interfaces

Qualifications:

• At least 5+ years of web, ecommerce, application, or UI design experience
• Mastery of Adobe Photoshop and Adobe Illustrator from the current Adobe Creative Suite
• Mac Fanatic (if you're not, we will still talk to you, but you're not forgiven!)
• Strong experience with usability design, wire framing, site navigation, and interaction flows/maps.
• Strong skills with layout principles, typography, and aesthetic design concepts, practices, and procedure
• 1-3 years of experience with CSS, HTML and Javascript
• Experience conducting usability sessions is a major bonus

Education:

A degree in "Awesome Customer Experiences and Outmaneuvering Competitors Domineeringly" is required, but we happen to be an accredited giver of "ACE-OCD" diplomas worldwide. Application information below.

TO APPLY:

To demonstrate your current ACE-OCD prowess, we ask that you answer the challenge questions below. Please include your answers with your cover letter. Please also include your portfolio of past creative material which you created (web, UI/UX, wire frames, email, print... ).

• Challenge 1:
  Summarize the highlights of Web 2.0 user-centric design and its principles. What are example Web 2.0 sites (business sites only that sell a tool, product or a service) that you cherish from a design, UI/UX and interaction perspective (note: do not list any run of the mill boring corporate websites)? Only list websites / UIs that you could create yourself based on your current skills and talent. Why are they your favorites? What is so special about them?
   
• Challenge 2:
  Take a look at the current homepage of IX Web Hosting (www.ixwebhosting.com). What do you think needs to be changed to increase conversions (= sale of a new hosting account), or do you think it's close to perfect the way it is? If any, why do you think these changes would increase conversion?
   
• Challenge 3:
  Create a list of required and recommended design and interaction elements that you would incorporate in user interfaces and/or websites? What elements that are commonly found in UIs / websites that deteriorate UX? How would you approach wire framing and then designing a sample UI or website?
   
• Challenge 4:
  Do you have a methodology or systematic approach that you would use to take a project from idea to production? Consider that there may be multiple project sponsors that may be located around the globe - and some of them may have contradicting opinions. How would you manage that? How would you ensure that the project stays on time and budget considering a never-ending flow of revision requests?
   
• Challenge 5:
  Imagine you're part of the creative team that's tasked with creating a relationship with IX Web Hosting's customers that focuses building trust. What would be your approach? What story would you tell through your design or otherwise? How would you create an extraordinary experience for our customers?
   
• Challenge 6:
  Scenario: You're asked to come up with creating a Web2.0-like website to replace our IX Web Hosting site. You want to explore a new and very different approach on how to design the site (keeping website conversions in mind). You search the Internet to come up with inspiration and ideas for such a "new" approach. Show us a couple of existing example websites that would inspire you, explain why they would inspire you and how they would be applicable to the success of your new IX Web Hosting site's design.
   

If you're the kind of driven product marketing mastermind who obsesses over details, thrives in a collaborative environment and jumps at the opportunity to take on new challenges; Ecommerce may be the place for you. We have high expectations of every member of our team, but we believe this standard helps us to deliver a service that our customers call "mind-bogglingly awesome."

Ecommerce is an equal opportunity employer.

Ecommerce LLC, a two-time Fast 50 Award winner, is seeking an Online Video Producer.

This creative Video Virtuoso will be responsible for the video production of a variety of projects, across all departments and disciplines. We not only need a technical professional with expert knowledge in cameras, lighting, editing, and animation, but someone who knows how powerful video can be to tell meaningful stories and build relationships with our customers. The right candidate knows how to make educational, engaging, and fun video content.

The right person for this position will be capable of directing on-camera talent, making camera-unfriendly talent look great, and shooting video using broadcast quality lighting and audio. In addition, the ideal candidate will be able to understand all aspects of high-end video production, including software for editing, transitions as well as animation and builds. Scripting and storyboarding participation is critical, as this person will be part of a fledgling creative team.

Productions will include product launch videos, brand and relationship building videos, cool stuff our customers can use to build their businesses online or further their cause, tutorials, webinars, focus groups, product marketing pieces and others.

Primary Responsibilities:

• Produce videos for the web that educate and inform our customers (and entertain them!)
• Create imaginative custom backgrounds, logos and icons for transitions and animations (for times when the stock stuff just won't cut it)
• Create quality typographic treatments for video
• Produce high-quality, on-set lighting in a variety of locations
• Edit video quickly, proficiently and expertly
• Manage a full production schedule and ensure on-time delivery of video content
• Be able to translate a script and storyboard into a professional video production
• Assist marketing with new product launches
• Create videos that exceed the quality of these videos:
  • http://masscontrolsite.com/blog/
  • http://www.mainstreetmarketingmachines.com/tg/tg.php?email=mike@mikekoenigs.com&tid=tgnc
  • http://www.youtube.com/watch?v=irHDRweOsCw&feature=related
  • http://www.viddler.com/explore/videomarkster/videos/14/

Requirements:

• 3 - 5 years experience managing and producing video projects
• In-depth knowledge of all software and equipment required in the video-production process
• Must have exceptional written and verbal communication skills
• Ability to interface professionally and effectively
• Detail-oriented, thorough and able to juggle multiple simultaneous projects
• A proven track record of delivering quality on time and budget
• Ability to effectively manage frequent changes in scope and schedules
• Online marketing and ecommerce experience preferred

Education:

Application information below.

TO APPLY:

Please read and respond (as creatively as you choose) to the following challenges below. Please also include your demo reel and other demonstrations of past creative material that you created, focusing on any animation and graphic design experience you may have.

If your work meets our criteria, we will contact you with a small test project. With this challenge you will get the chance to play the role of Video Virtuoso, so be creative, have fun and show us your chops.

• Challenge 1:
  Scenario: You're asked to come up with a video series that's targeted to raise awareness in our customer base about a new product. You want to explore a new approach - a different and rather unusual way of conveying the information in each video. You search the Internet to come up with inspiration and ideas for such a "new" approach. Show us a couple of example videos that would inspire you, explain why they would inspire you and how they would be applicable to your video series' success.
   
• Challenge 2:
  Do you have a methodology or systematic approach that you would use to project manage a video project? What if that video project consisted of delivering exciting educational content to our customers in several parts spanning many weeks or months, and required the contribution of several team members - copy writing, graphic design, camera "talent" (usually members of the staff who are subject matter experts)? Does this change your approach at all?
   
• Challenge 3:
  If you had to facilitate a product launch of one of our products (choose any of the non shared web hosting products from the IX Web Hosting product line) to existing shared web hosting customers, how would you do so leveraging video? What story would you tell? What would you communicate and when? How many videos would there be? How will your videos convince a customer of the value the additional product?
   

If you're the kind of person who obsesses over details, thrives in a collaborative environment and jumps at the opportunity to take on new challenges, Ecommerce may be the place for you. We have high expectations of each member of our team, but we believe these high standards help us to deliver a service that our users call "mind-bogglingly awesome."

Ecommerce is an equal opportunity employer.

Ecommerce's small but growing team is seeking a copywriter to join us in building services that allow people and businesses to build better websites and be successful online.

The right candidate will have familiarity with online marketing styles as well as the ability to translate technical concepts into customer friendly materials. Experience is preferred, and we are looking for someone able to make an immediate contribution, who is resourceful, creative, and has a high standard of excellence.

Primary Responsibilities:

• Drive and manage all creativity and writing efforts for our communications.
• Assist with script writing for our video presentations, online webinars, and teleseminars.
• Content creation for all product changes and launches.
• Participate in a team creating a relationship building product that educates our customers and helps them reach their website and business goals.
• Manage and improve online presences www.ixwebhosting.com, www.hostexcellence.com, and www.ecommerce.com.

Requirements:

• 3+ years of copy writing in an online environment
• Strong experience in the creation of relationship building campaigns
• Strong experience in brand and culture definition and communication
• Research skills and ability to put researched material into layman's terms
• Strong attention to detail and analytical skills to craft marketing materials of all types.
• Ability to guide or to produce materials into an online media - video, blog, audio or email
• Detailed knowledge of web trends and technologies (e.g. social networking)
• Strong knowledge of the mechanics of websites, the Internet and ecommerce

TO APPLY:

Please read and respond to the following challenge below. Please also include your portfolio and any other demonstrations of materials that you have created.

• Scenario: Our customers are very interested in SEO (Search Engine Optimization) but are having a difficult time understanding what the first steps are to improve their websites' google rankings. They also want to know how to tell if the things that they implemented worked, and how to tell the difference between the good and bad information that they found online. We want you to produce a blog-length article that will engage even an amateur online website owner.
   

If you're the kind of person who obsesses over details, thrives in a collaborative environment and jumps at the opportunity to take on new challenges, Ecommerce may be the place for you. We have high expectations of each member of our team, but we believe these high standards help us to deliver a service that our users call "mind-bogglingly awesome."

Ecommerce is an equal opportunity employer.

• 500,000 Websites & 1100+ Servers In Our Own Data Center
• Hands-On Server Management
• Competitive Salary, Benefits & Growth Opportunity

Company
Ecommerce, Inc is the only web hosting company that offers a complete, one-source ecommerce solution to both private and commercial sectors. Our dedicated system administration team keeps us ahead of our competition by managing our state of the art data center that operates on the leading edge of technology.

Position
Your key responsibility is to maintain Linux-based web hosting services in a 24/7 environment. Your daily tasks include a diverse and challenging range of activities such as:

• Conceptualize and implement hardware strategies
• Develop an efficient server capacity architecture
• Analyze server and application performance
• Identify and correct vulnerabilities
• Investigate and solve complex customer issues
• Configure and manage a sophisticated DNS environment
• Apply advanced networking concepts
• Optimize department strategies and tools

Candidate
You are an exceptional thinker with very strong Linux (RedHat 7.3, Centos 5.x, etc) skills. Understanding the importance of server uptime, performance and customer satisfaction is your key to success. You take ownership of a project from beginning to end with a focus on meeting deadlines and providing superior results. You excel working in a team that strongly believes in taking pre-emptive actions to ensure stability of the services we provide to our customers.

At Ecommerce, a Customer Relations Representative has a positive and friendly personality that people just enjoy being around. This personality is what makes them excel at customer service. They provide technical, billing, and sales solutions to customers who contact us with problems and questions and see these interactions as personal contacts, not just a call-stat opportunity.

Customer Relations Representatives are people who are hungry to succeed in all things and find it impossible to be average. They communicate their knowledge, as well as their personality, to their customers through all of our customer contact mediums - phone, chat, and tickets. They represent Ecommerce, and do so with pride, confidence, professionalism, and humor.

A Customer Relations Representative is a life-long learner, and although they may not come to us with a complete understanding of webhosting, their love of learning will soon make them one of our experts!

Requirements

• Provide friendly and knowledgeable support for our customers via phone, ticket and chat.
• Educate and inform customers.
• Actively participate in the improvement and expansion of company knowledge.
• Actively seek ways to independently expand their knowledge of job related skills.
• Participate and add to company culture with creativity and a Wow attitude toward customer service.
• Other duties as assigned.

Candidates must have::

• First-class customer service skills
• Exceptional verbal and written communication skills
• Great time management
• Phone support experience
• Knowledge of webhosting and website maintenance is a major plus

Benefits include:

• Paid Time Off
• Health, Dental, Vision, Life Insurance and Disability available after 90 days of employment
• 401k

We are a 24/7 operation center and are looking to fill ALL shifts. Please include desired shift (1st, 2nd, or 3rd) in your cover letter!

Customer Relations Representative Salary: $11/hr through 90 day probationary period and $12.30/hour after probationary period