Who Are We Looking For Now?
We are currently looking for customer-service oriented, friendly
professionals for our Customer Relations Account Manager (aka
Personal Agent, PA) position.
What Will You Do?
Your primary responsibility in this role is customer retention.
You will be assigned a specific customer base and will be
responsible for the overall management of these customers,
including technical assistance and support, billing inquiries
and quality concerns.
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What Do You Need?
- Must be comfortable using social media, including:
twitter, skype, linkedin, facebook, blogging, etc. (This will be
another way in which you will communicate with your customer
base.)
- First-class customer service skills
- Exceptional verbal and written communication skills
- Good time-management
- Technical phone support experience
- Knowledge of web hosting and web site maintenance a major plus
What Do We Offer?
- Paid Time Off
- Retention Bonuses and Incentives
- Paid Employee Health and Dental Insurance
- Optional Vision Insurance and Family Insurance
- 401k
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